All sales are final. Per WAX 314-55 we are only allowed to accept returns on defective electronic devices, defective vape cartridges and disposable vaporizers with defective electronic components within 7 days of sale. Product must be 75% Full. Original receipt and packaging required. Returns must be exchanged only for the same product or something of similar value. We do not exchange any other cannabis products! Sorry, no exceptions. Please call and ask for Management if you have any questions.